INTELBPO IS HIRING REMOTE CSR AGENTS
INTELBPO delivers high-quality digital and personal interactions every day across a broad range of verticals and channels as well as high-value customer experience management and automated services.
What you'll be doing:
Answering inbound phone calls regarding a customers account
Making outbound calls to follow up on customers
Resolving your customer issues quickly in a fast paced environment
Building customer relationships, earning their loyalty and trust.
Smiling as you speak with our customers, our customers can hear the smile
Working from your home office
1 year of call center experience
2 years' of customer service experience
Performance based metrics understanding
Computer proficiency with applications
A strong desire to continue growing and succeeding as a Customer Service Representative