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Sitel work from home Nationwide

Updated: Aug 11, 2022

The Sitel Group

This company hires customer service representatives to work from home regularly.

They hire for both part-time and full-time positions.

They are work from home positions Sitel they deliver millions of great experiences every day for some of the world’s best-known brands. As a leading global provider of customer experience management, they depend on their 80,000 associates to help customers all over the world.

That’s where you come in.

Sitel looks for passionate customer service associates who can live and breathe their core values.

They will also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.

Customers rely on you to answer their questions, address their concerns, and help them with a particular product or service.

What does that mean for you? You’ll be the voice of the brand and it’s up to you to develop personalized and memorable experiences between their clients and their customers.

What Are they Looking For in You?

Sitel would like you to Wow Customers over the phone, online chat, or email.

Have the ability to multi-task and adapt to changes quickly.

Have a bold attitude with great customer service skills.

Be a problem solver with keen attention to detail.

Have a work together approach with open communication. Knows how to address customer concerns creatively and share feedback with other teammates.

Build Trust by working as a team member, as well as independently, with minimal supervision.

Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied.

Requirements: High school diploma or GED equivalent.

Minimum of 18 years of age.

What Should You Expect From Sitel?

Paid training from day one.

Tons of growth opportunity (93% of their non-agent positions are filled internally),

A great leadership team. Access to some pretty cool tools and resources.

A feeling of accomplishment when you Wow Customers,

Ongoing training designed to improve customer experience and business performance.

Fun team environment where they work hard to Build TRUST every single day.

That’s Not All!

Here are a few more perks you’ll enjoy when you join the Sitel team.

Unique opportunity to work from the comfort of your own home. while earning a regular hourly paycheck,

Competitive starting wage up to ($15.00/hour).

Full-time shifts (up to 40 hours/week. and paid overtime after a 40 hour week.

A suite of benefits which include medical, dental, and vision,

401k. Sitel Scholarship Educational Program.

Sitel Employee Discounts.

Strong community involvement and

No cold-calling or telemarketing.

So what are you waiting for?

Visit Sitel career page for more information and current openings.

Please note: A criminal background check will be conducted as part of the hiring process.

Technical Requirements:

Computing Minimum Specifications.

Desktop or Laptop. Apple/Mac, Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook, and Android systems are NOT compatible.

Operation system: Windows 10. A separate 19” Monitor with 1280×1024 minimum resolution. This does not include monitors associated with an All-In-One. Approved USB Noise Cancelling Headset (Plantronics - Blackwire Corded Headset).

Schedule: Day shift, Monday through Friday. Night Shift, Overtime, and Weekends available. Have a nice day.

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