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  • Writer's pictureLEE WORK AT HOME

Work From Home CSR Advisor

Updated: Mar 8, 2021

Join the Transcom family as a Work At Home Customer Service Agent!

In this Full-Time employee role, you’ll support their client’s customers with their questions related to billing and account maintenance. Customers may have questions about services on their account, need help enrolling in or canceling a service, or disputing a charge.

This is an exciting career opportunity for you, if you can:

  • Effortlessly engage with callers, actively listen, analyze their need, and provide solutions

What's In It For You?

  • Position as a Transcom employee (not an independent contractor)

  • Computer for this role is provided by Transcom

  • Paid Vacation

  • Health Benefits for you and your family

  • 401(k) Investment options with employer match opportunities

  • 100% work at home, including training

  • Employee Assistance Program


  • At least 18 years or older

  • High School Diploma, or equivalent

  • Able to successfully pass a criminal background check

  • Able to work full-time (32-40 hours per week) with overtime opportunities as needed

  • Previous call center and/or work from home experience preferred

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