Work From Home CSR Advisor
Updated: Mar 8, 2021
Join the Transcom family as a Work At Home Customer Service Agent!
In this Full-Time employee role, you’ll support their client’s customers with their questions related to billing and account maintenance. Customers may have questions about services on their account, need help enrolling in or canceling a service, or disputing a charge.
This is an exciting career opportunity for you, if you can:
Effortlessly engage with callers, actively listen, analyze their need, and provide solutions
What's In It For You?
Position as a Transcom employee (not an independent contractor)
Computer for this role is provided by Transcom
Paid Vacation
Health Benefits for you and your family
401(k) Investment options with employer match opportunities
100% work at home, including training
Employee Assistance Program
Requirements
At least 18 years or older
High School Diploma, or equivalent
Able to successfully pass a criminal background check
Able to work full-time (32-40 hours per week) with overtime opportunities as needed
Previous call center and/or work from home experience preferred